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J.D. Power: Satisfaction With Bank Advice Declines

J.D. Power: Satisfaction With Bank Advice Declines

June 27, 2022 | Reprints

Customers of varying ages and financial health status want banks to help them improve their financial situation, but satisfaction with advice and guidance provided by national and regional banks has dropped significantly over the past year, according to a new study from J.D. Power.

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