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360 Federal Credit Union will pay “a small monetary sum” and has modified its policies and practices to resolves a case charging that it violated the Americans with Disabilities Act, according to the U.S. Attorney for the District of Connecticut.

U.S. Attorney Deirdre M. Daly’s office said that the case involved a complaint originally filed by a man who is hard of hearing who said that the credit union would not accept his video relay calls. Since then, the credit union has amended its policies and procedures to better comply with the ADA, Daly’s office said. 360 Federal Credit Union will also pay a small amount of money, not disclosed by the U.S. Attorney’s office, to the man to compensate him for expenses he incurred when the credit union did not accept his video relay call.

“Individuals who have disabilities must not be denied equal access to the services offered by financial institutions simply because of their disability,” Daly said in a statement. “360 Federal Credit Union’s cooperation during this investigation has shown that it is committed to equal access and effective communication with its customers who have disabilities.”

360 FCU Resolves ADA Complaint With U.S. Attorney

by The Commercial Record time to read: 1 min